Customer reviews

 

Very good

Thx all staff of Pytloun Hotel. Feel very nice and feel comfort when check in. In room facilities very clean and look so modern too. Will come back Prague and choose this Hotel again.
Hotel guest
29-Feb-2020

Hotel response

Dear Chuan Hui Oh! Thank you so much for your comment. We try to accommodate every arriving guest as soon and as fast as possible, we have many early check ins every day. I hope to welcome you among our precious guests soon again. I wish you stay safe from corona virus! Marketa manager

Excellent

Our stay at the hotel was great! first of all the staff were so polite and nice, all of them during the whole stay. the hotel itself is located in the center, close to everything and very convenient. the room it self was awesome, we liked being in the room as much we liked walking around beautiful Prague, also, the room always very clean when we came back from our trips. we also want to mention Orit who helped us a lot during our stay. definitely the hotel we are going to take our next visit in Prague. thank you.
Hotel guest
15-Dec-2019

Hotel response

Dear Tatevika! Thank you so much for your great review! I am so thrilled to read you loved your stay in our beautiful hotel. We try to make our guests feel as comfortable as possible by offering every any kind of advice or help. Kindest regards Marketa manager

Excellent

The Pytloun Boutique Hotel in Prague was a very positive experience. The service was good and happy to assist us. We would like to mention the Wonderful support and help from the receptionist - Orit (her Israeli name). Thank you.
David Bergman
15-Dec-2019

Hotel response

Dear David! I really appreciate yor kind words about our staff. I can only agree with you about our receptionist Orit. She speaks Hebrew fluently and she is always happy to help all our precious guests from Israel. Marketa manager

Very good

We expected a lot from the hotel and it didn’t disappoint. Very good room and with a view, excellent location, good breakfasts and really friendly staff.
IAIN MACKENZIE
12-Dec-2019

Excellent

We had the most incredible experience at Pytloun hotel. First of all, the location is fantastic - in the heart of everything! Secondly, the rooms were impeccable - modern, stylish, elegant and clean. Breakfast each morning was phenomenal - amazing selection and very delicious. Lastly, the hospitality of staff - everyone was incredibly helpful from the moment of check in to our last minutes of stay. Can’t express enough how thankful our family was. Thank you for making our first experience in Prague unforgettable. Asiya
Asiya Khasnutdinova
10-Dec-2019

Excellent

We absolutely loved our stay at Pytloun Boutique Hotel Prague, from the start of the booking and the great correspondence from the team on email, to the end and checking out, it was very welcoming and a perfect place to base our trips across the city from. The only minor thing was that our welcome bottle of champagne in the room wasn’t there waiting for us, but the staff sorted this super fast, and that was after receiving our free welcome drinks when we arrived to check in, which was a really nice touch. Thanks to all the Pytloun team, I’m still missing waking up there every morning!
Joseph Godding
2-Dec-2019

Excellent

This hotel is amazing. Here,s completely fulfill my wonderful time in Prague
Saranya Vongsrisuchon
3-Nov-2019

Excellent

The hotel good located, it's very comfortable and the staff very kind and helpfull. Room always clean and breakfast with several choices. We have enjoyed our stay.
pedro olivença
26-Aug-2019

Excellent

Great location Great staff Lovely breakfast
Shlomi Dan
4-Jul-2019

Very good

Good morning, First of all i wish to point out that I enjoyed my stay at Pytloun Boutique Hotel. It is a lovely brand new hotel in the very centre of Prague. But there was an instance which I found very unsatisfactory and unfair. Before booking I was checking out this hotel, amongsst other hotels that were of interest to me. By the time that I decided to stay at the Pytloun Hotel, there were only superior rooms with extra bed available, as the superior rooms (which have a cheaper rate) were taken. Since i wished to stay at your hotel, I decided to still book the room with extra bed and pay more for it than for a normal superior room. When i arrived at the hotel and was allocated a superior room for two people (there was definitely no space for an extra bed so it must have been a normal superior room), I went back to the reception about this, but they did not seem to understand my point and did not offer to refund that extra that I paid for. They just told me that since i wanted a room for two people then the booking system chose a superior room not a superior room with extra bed. But why did the sysem make me pay extra for a superior room with extra bed?? That is not fair. I asked that the room preferably had a shower instead of a bath but i fully understand that this was not available. I just found the baths to be a bit too high though, but beautiful. Also I would suggest that in the bath you put at least 2 shower gel tubes, as they are very small, and one is certainly not enough for two people. Also, may I also suggest that you put a bottle of water for free in the room. I know that you can have water for free anytime near bar, but nowadays almost all 4 star hotels in Europe provide free bottled water in rooms, even many 3 star hotels. Also it would be helpful if staff is trained to answer questions related to touristic places. For example i asked if they knew what time is the changing of the guards at the castle, and they like even had no idea what it is. However, the staff are very friendly and do their best to help. In my opinion they just need to be more knowledgable, maybe this is because we checked in in the evening. Some course regarding questions tourists ask would help a lot. Hopefully this problem will be solved when they gain more experience. Thank you. Best regards Anna Galea
Hotel guest
3-Jul-2019

Excellent

We booked a family room. The room was amazing, and it corresponded to 2 rooms, with bathroom in between. It was very clean, comfortable and quiet. The hotel location is just perfect in downtown. I recommend this hotel without any doubt
Hotel guest
1-Mar-2019

Excellent

Very good service and nice rooms.
Karsten Lund Joergensen
26-Feb-2019

Excellent

Hôtel tres confortable, chambres spacieuses et très belles. L'hôtel est très bien situé, facilement accessible depuis l'aéroport. Et tous les sites sont très proches, nous avons effectué toutes nos visites à pied. Petit-déjeuner magnfique sous forme de buffet. Je le recommande, allez-y les yeux fermés !
Hotel guest
20-Feb-2019

Very good

Nice nice nice! And cool! My girlfriend and I had a good stay. The place is pleasant and the staff is friendly and helpful. Rooms are spacious and well designed. Continental (late) breakfast is served. The bar is open 24h and there is always free tapas available. Location is great, right in the heart of the city. Prices are affordable and definitely worth it. What else do you want?
Hotel guest
20-Jan-2019

Very good

Fantastic boutiquehotel!
Hotel guest
14-Jan-2019

Excellent

all staffs are very kindly , hotel is all clean , location perfect
Hotel guest
30-Sep-2018

Excellent

Wir hatten einen wunderbaren Aufenthalt im Pytloun Boutique Hotel! Das gesamte Personal ist sehr freundlich und bemüht, das Zimmer mit Balkon mit direktem Blick auf den Wenzelsplatz der Wahnsinn und auch das Frühstück lässt keine Wünschen offen! Wir kommen bestimmt wieder! TOP!
Hotel guest
1-Dec-2019

Excellent

Pobyt přímo v centru, výborná snídaně, ochotný personál. Velmi zajímavě řešené pokoje.
Jiří Beran
30-Aug-2019

Excellent

Sehr schönes, perfekt zentral gelegenes auffälliges Hotel mit wirklich sehr sehr netten Empfangspersonal! Diese haben uns gleich am ersten Tag einen super Tipp bzgl Geldwechsel gegeben wo dies am günstigsten wäre und dies hat auch gestimmt. Generell sehr sauber und auch das Frühstück sehr gut! Gerne wieder!
Hotel guest
23-Aug-2019

Very good

員工英語良好, 態度親切慇懃。早餐好吃,性價比高。
Hotel guest
14-Jun-2019


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